Adjusting Quantity on Hand

Use a QOH adjustment to correct an item's recorded stock — after a stock take, a write-off, damage, or receiving stock outside the normal transfer flow. Every adjustment is recorded in the item's history with who made it and why.

StepsCopy Anchor Link

1. Open Inventory from the sidebar.

2. Find the item (see Checking Quantity on Hand), then open the row's ⋮ actions menu and choose Adjust QOH. You can also click Adjust QOH from the item's detail page.

3. The Adjust inventory dialog opens, showing the item's current QOH, Reserved, and Available figures so you can sanity-check before changing anything.

4. Pick an Adjustment Type:

   • Add — increase the quantity at the chosen stockroom
   • Subtract — decrease the quantity at the chosen stockroom
   • Set — replace the quantity at the chosen stockroom with exactly what you enter

5. Enter the Quantity (must be greater than 0). For items stocked by weight, the field is labeled with the stocking unit (e.g. KG) and accepts decimals to the unit's precision.

6. Choose the Stockroom. Leave it on Default warehouse if you only hold stock in one place. Note what Set means here: it replaces the quantity at that stockroom, not the item's total across all of them.

7. Enter a Reason (required). Use WRITE_OFF, DAMAGE or EXPIRY when stock is being lost — those are the three the shrinkage report counts, so anything else means the loss will not show up there. STOCK_COUNT, OPENING_BALANCE and MANUAL_ADJUSTMENT cover the rest; the field suggests them as you type.

8. Optionally add Notes — a reference document, variance context, or anything a colleague reviewing the history would want to know.

9. Click Apply adjustment. You'll see an "Inventory updated" confirmation, and the list, detail cards, and adjustment history refresh immediately.

Good to knowCopy Anchor Link

• An adjustment now always lands on a stockroom, and the item's overall quantity on hand is simply the total of its stockrooms. To move stock between stockrooms, use a transfer instead — an adjustment out of one and into another records two unexplained changes where a transfer records one movement.
• An adjustment cannot take company-wide stock below what is already reserved for open carts and orders. If it would, you get an "insufficient stock" message.
• Adjustments cannot be edited or deleted afterwards. To correct a mistake, apply a new adjustment the other way and note why.

Where to go nextCopy Anchor Link

• Viewing an Item's Inventory Detail
• Creating a Stock Transfer